Business News

Telkom mobile network experiencing slow download speeds

Telkom mobile network has taken a hit in recent weeks, with users experiencing slower download speeds and higher latency when compared to the period before the coronavirus lockdown started.

Over the last few weeks, Telkom customers have voiced their dissatisfaction regarding the performance of the operator’s fixed-LTE connectivity in particular.

According to MyBroadband’s speed test data, it appears the operator’s mobile network is also taking the strain.

With the coronavirus lockdown in effect, South Africans are spending more time on the Internet.

Given the fact that the majority of the country accesses the Internet over a cellphone, it makes sense that mobile operators have seen data traffic on their networks surge.

Impact on Telkom

MyBroadband analysed speed test results from users on Telkom’s mobile network over six weeks from 6 March to 16 April 2020.

During this period, over 23,000 tests were conducted on MyBroadband’s Android speed test app.

Using these tests, we observed an average download speed decline of over 30% when comparing the week before the lockdown to the first week after its implementation.

Telkom’s average download speed of 15.2Mbps dropped to 9.8Mbps during the first week of lockdown.

These speeds have hovered around the same rate for the duration of the lockdown.

Average latency on Telkom’s network initially doubled from 41.5ms to 79.1ms. This since recovered to an average of 55.8ms in the third week of the lockdown.

In Other News – eThekwini may remain on Level 5 lockdown

eThekwini and some areas of KwaZulu-Natal are likely to remain on full lockdown as provincial authorities are worried about the increasing number of new infections and deaths.


Durban registers more than ten new cases every day.eThekwini remains KwaZulu-Natal’s epicentre with the highest infections and COVID-19 death. continue reading

Source – News365coza

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